YOUR JOURNEY.
HCS Patient Guide
Your health plan has chosen Hearing Care Solutions to offer affordable, high-quality hearing healthcare. This guide contains valuable information regarding the benefits of the HCS program, hearing loss, hearing aids, and what to expect at your first appointment.
HCS PUTS PATIENTS FIRST.
Benefits of the HCS Program
Comprehensive hearing exam at no charge*
Hearing aid evaluation at no charge
A wide selection of fully-digital instruments at multiple levels of technology
Choice of up to 9 major manufacturers
Access to HCS Dr. of Audiology & Product Specialists to respond to your questions or make recommendations
Choice of more than 4,500 locations nationwide
SCHEDULE YOUR INITIAL HEARING EXAM TODAY!
Call (866) 344-7756
WHAT TO EXPECT.
Your First Appointment
-
1. Medical History Review
-
2. Complete Hearing Evaluation
-
3. Explanation of Evaluation Results
-
4. Review Lifestyle & Hearing Needs
NEED HEARING AIDS?
Discover Features & Options
If you are a candidate for hearing aids, your provider will make recommendations based on:
Hearing exam results
Lifestyle
Style and technology preferences
Finances
Hearing aids include features such as:
Direct to iPhone & Android connectivity
Bluetooth compatibility Smartphone apps
Rechargeability (lithium-ion technology, charger included with many devices)
Remote access adjustments & teleaudiology capabilities
Accessories for TV & phone connectivity
Many discreet style and color options
BETTER SELECTION.
Choose from up to 9 major Manufacturers.
READY TO GET HEARING AIDS?
Your Provider will place the order through Hearing Care Solutions.
HCS will verify benefits with your health plan and apply any applicable coverage to your order. An HCS representative will then reach out to you to finalize your order.
HCS accepts the following forms of payment:
Personal check
Cashier's check
Credit card
Money order
We're committed to making hearing care affordable.
That's why we offer Promotional Financing through CareCredit to qualified applicants.
Zero Interest if Paid in Full within 12 Months¹
On qualifying purchases of $200 or more made with your CareCredit credit card. Interest will be charged to your account from the purchase date if the promotional balance is not paid in full within the promotional period. Minimum Monthly Payments required.
To apply, call the number below or visit their website at carecredit.com
GETTING YOUR HEARING AIDS.
The Fitting Appointment
At your hearing aid delivery appointment, your hearing healthcare professional will:
•Program the hearing aids to your hearing loss
•Verify an appropriate and comfortable fit
•Provide thorough instruction on the use and care of your hearing aids
•Recommend a follow-up appointment, if necessary
1. No interest will be charged on the promo balance if you pay it off, in full, within the promo period. If you do not, interest will be charged on the promo balance from the purchase date. Any discount will reduce your total purchase amount and may result in you not satisfying the minimum qualifying purchase amount required. The required minimum monthly payments may or may not pay off the promo balance before the end of the promo period, depending on purchase amount, promo length and payment allocation. Regular account terms apply to non-promo purchases and, after promo period ends, to the promo balance. For New Accounts as of 5/30/24: Purchase APR 32.99%. Penalty APR 39.99%. Minimum Interest Charge $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval.