Hearing Care Solutions is a full service hearing benefit management company. HCS understand now more than ever the need to offer your members high quality services and products at affordable prices.
HCS will design a specific program with $0 co-pay for hearing aids to the member and a very low PMPM to the plan.
What are the benefits of Hearing Care Solutions for health plans?
Independently owned and operated
HCS is not manufacturer owned. We will offer your members a choice of 9 major manufacturers.
HCS offers programs for all lines of business. We have extensive experience in benefit design. We will design a program around your members’ benefit.
Our executive team has over 35 years combined experience in hearing healthcare.
HCS offers programs at very low PMPM arrangements.
Fee for Service
HCS offers centralized billing. Our billing and authorization process is streamlined. We have one tax ID, simplifying the process for your members and the plan.
Value Added Service
HCS program will also work well as a value added service for your members without a hearing benefit at no cost to members or the plan.
HCS has key staff members to perform the following delegated functions:
- Customer Service
- Provider Contracting
- Grievances and Appeals
HCS accepts 834 eligibility files and produces 837 encounter files. HCS supports Delegation Oversight Teams with credentialing, claims, and ODAG reporting. HCS has an experienced team to support all annual and ATM/Program audits. HCS conducts geoaccess reports to identify recruitment for member coverage.
HCS has a dedicated implementation team. Our experts will work in conjunction with the plan to ensure a streamlined and seamless implementation process.
The HCS program is unique in the industry. Our prices are fixed based on the level of technology, not the style of the instrument. The HCS fixed pricing model is a tremendous saving to plans and their members.
HCS offers a wide selection of hearing aids from 9 major manufacturers. Your members will always be assured the latest in technology.
Community Outreach Program
HCS has a successful community outreach program. Our dedicated staff is available to work with your local sales force, to increase visibility in the community.
In 2018, health plan members saved an average of $1,578 per hearing aid.
HCS works with both national and regional plans. We will work with you to design a program that will meet the needs of both you and your members.
Benefits for your members through Hearing Care Solutions
Quality Customer Service
A dedicated HCS customer care specialist will walk your member through our program and schedule their first appointment.
Hearing exam at no charge
HCS offers your members a complete hearing examination at no charge.
Audiologist on staff
Our Doctor of Audiology is available to respond to your members questions about hearing loss, hearing aids, or make recommendations.
HCS does not sacrifice quality to offer low prices. Your members will receive high quality instruments at affordable prices
We offer 12 month interest free financing to qualified applicants. A dedicated HCS representitive walks members through the process.
No hidden fees
HCS offers a simple and transparent program to your members. We will ensure your members are well informed prior to their appointment.
3 year comprehensive warranty
All HCS hearing instruments include a three year comprehensive warranty covering loss, damage, and repair.
1 year of routine service
Your members will receive 1 year of routine service, at no charge, from their original provider.
Supply of batteries
Each hearing instrument purchased through Hearing Care Solutions includes a minimum of a 1 year supply of batteries at no charge.
Ready to learn more about our program?
If you are a prospective health plan and are ready to learn more about how the Hearing Care Solutions program can benefit your members, please fill in the form below. If you are a health plan member and would like to learn more or schedule your first appointment, please click here, or contact the HCS Customer Care Team at (866) 344-7756.