YOUR JOURNEY.

HCS Patient Guide

Your health plan has chosen Hearing Care Solutions to offer affordable, high-quality hearing healthcare. This guide contains valuable information regarding the benefits of the HCS program, hearing loss, hearing aids, and what to expect at your first appointment.

HCS PUTS PATIENTS FIRST.

Benefits of the HCS Program

  • Comprehensive hearing exam at no charge*

  • Hearing aid evaluation at no charge

  • A wide selection of fully-digital instruments at multiple levels of technology

  • Choice of up to 9 major manufacturers

  • Access to HCS Dr. of Audiology & Product Specialists to respond to your questions or make recommendations

  • Choice of more than 5,000 locations nationwide

 
 

SCHEDULE YOUR INITIAL HEARING EXAM TODAY!

Call (855) 312-2545

WHAT TO EXPECT.

Your First Appointment

  • 1. Medical History Review

  • 2. Complete Hearing Evaluation

  • 3. Explanation of Evaluation Results

  • 4. Review Lifestyle & Hearing Needs

NEED HEARING AIDS?

Discover Features & Options

If you are a candidate for hearing aids, your provider will make recommendations based on:

  • Hearing exam results

  • Lifestyle

  • Style and technology preferences

  • Finances

Hearing aids include features such as:

  • Direct to iPhone & Android connectivity

  • Bluetooth compatibility Smartphone apps

  • Rechargeability (lithium-ion technology, charger included with many devices)

  • Remote access adjustments & teleaudiology capabilities

  • Accessories for TV & phone connectivity

  • Many discreet style and color options

BETTER SELECTION.

Choose from up to 9 major Manufacturers.

READY TO GET HEARING AIDS?

Your Provider will place the order through Hearing Care Solutions.

HCS will verify your benefits through your health plan and apply any applicable coverage to your order. An HCS representative will then reach out to you to finalize your order.

HCS accepts the following forms of payment:

  • Personal check

  • Cashier's check

  • Credit card

  • Money order

 
 

NEED FINANCING ASSISTANCE? CARECREDIT CAN HELP!

Our goal is to make hearing care affordable and we understand that hearing aids are an important investment in your health. Therefore, HCS offers 12-month interest-free financing for qualified applicants through Care Credit.

To Apply, call the number below or visit their website at www.carecredit.com

 

Call (855) 312-2545

GETTING YOUR HEARING AIDS.

The Fitting Appointment

At your hearing aid delivery appointment, your hearing healthcare professional will:

•Program the hearing aids to your hearing loss

•Verify an appropriate and comfortable fit

•Provide thorough instruction on the use and care of your hearing aids

•Recommend a follow-up appointment, if necessary

Click here to view the member portal.