INTRODUCING OVER-THE-COUNTER HEARING AIDS

Hearing Aids Delivered Directly to Your Door

HERE’S WHAT YOU NEED TO KNOW

OTC Hearing Aids

The Food and Drug Administration (FDA) recently registered Over-the-Counter (OTC) Hearing Aids for adults with mild-to-moderate hearing loss. OTC Hearing Aids are a new class of hearing aid and are the first direct-to-consumer device with FDA registration. These aids will offer immediate access to hearing aids for individuals whose hearing loss does not greatly impede their day-to-day life. As OTC Hearing Aids do not include clinical services, wearers must feel comfortable with self-diagnosis and self-fitting, as well as using smartphone apps.

In addition to Prescription Hearing Aids, Hearing Care Solutions now offers OTC Hearing Aids to members of our valued health plan partners. Below you will find more information on OTC Hearing Aids and shop devices offered through HCS.

QUESTIONS? CALL (877) 390-3295

THE KEY DIFFERENCES

Comparing Prescription & OTC Hearing Aids

Prescription Hearing Aids
Age For All Ages
Hearing Loss Mild to Profound
Hearing Exam Required
Fitting & Follow-up In Person
Evaluation Period 60 Days
Comprehensive Warranty 3 Years
Smartphone Streaming iPhone & Android
Listening Programs Customized to User
Tinnitus Features Available
OTC Hearing Aids
Age 18+
Hearing Loss Mild to Moderate
Hearing Exam Not Required
Fitting & Follow-up Self-fitted
Evaluation Period 45–60 Days¹
Limited Warranty 1 Year²
Smartphone Streaming iPhone Only³
Listening Programs Standard Presets
Tinnitus Features Not Available
¹ 45 Day Evaluation Period for Sony models. 60 Day Evaluation Period for Jabra models.
² Limited warranty for OTC Hearing Aids only covers damage or errors caused by the manufacturer. 
³ Smartphone Streaming available on some models.

ARE OTC HEARING AIDS RIGHT FOR MY LIFESTYLE?

Here are a few things to consider…

    • Prescription Hearing Aids
    • OTC Hearing Aids
    • Fitting, follow-up, and guidance available through hearing care professional.
    • Supports listening in 1:1 conversations and TV.
    • Supports listening in small gatherings.
    • Supports listening in challenging environments.
    • Has standard preset listening programs.
    • Has listening programs customizable for user lifestyle.
    • Has advanced features for controlling wind noise and echo.*
    • Supports use of additional audio accessories.*
    • Has health monitoring features.*
    *Certain features are only available on some hearing aid models

    THE HCS DIFFERENCE

    Why Hearing Care Solutions?

    • Affordable, high-quality hearing heathcare
    • Over 50 years of combined experience in hearing healthcare
    • Dedicated support team to guide you through determining if OTC Hearing Aids will fit your needs
    • We provide support via phone and e-mail
    • Access to a library of online tutorials for OTC Hearing Aids

    OTC Hearing Aids Offered Through HCS Include…

    • Icon of warranty

      1-year manufacturer’s limited warranty

    • Icon of calendar

      45-day evaluation period

    • Icon of computer

      Support online and via phone

    • Icon of battery

      6-month supply of batteries for non-rechargeable devices

    HERE’S WHAT WE OFFER

    Shop OTC Hearing Aids

    STILL HAVE QUESTIONS?

    Frequently Asked Questions

    • Individuals who do not perceive their hearing loss to greatly affect their day-to-day life.

      Individuals who are comfortable with self-diagnosing their hearing loss, fitting the aids themselves, and those who are comfortable without the guidance of a healthcare professional.

      Individuals with a smartphone.

    • Malformed or misshapen ear at birth or due to trauma

      History of drainage from the ear within the previous 90 days (about 3 months)

      History of sudden or rapidly progressive hearing loss within the previous 90 days (about 3 months)

      Dizziness that you have just experienced or that you have experienced over a long time

      Hearing loss in only one ear or sudden or recent onset of hearing loss within the previous 90 days (about 3 months)

      Significant ear wax accumulation or a foreign body in the ear canal

      Pain or discomfort in the ear

    • No, you can purchase OTC Hearing Aids through HCS. Please call (877) 398-3295.

      No prescription is needed to purchase OTC Hearing Aids. The need for OTC Hearing Aids is determined by the user.

      A hearing test is not required, however, it is recommended if you believe you have significant hearing loss.

    • Yes! All OTC Hearing Aids offered through HCS include a 45-day evaluation period.

    • Yes! All OTC Hearing Aids offered through HCS include a 1-year limited warranty that covers errors caused by the manufacturer. It does not cover replacement for loss or damages caused by the user.

    • HCS will offer both rechargeable and standard battery-operated OTC Hearing Aids.

      Rechargeable devices will come with a charger that connects to your hearing aid case.

      Battery-operated devices will come with a 6-month supply of batteries.

    • At this time, hearing aid benefits can only be applied toward the purchase of Prescription Hearing Aids. However, all OTC Hearing Aids offered through HCS are extended at a discounted price to members of our contracted health plans.

    • Yes! Individuals with a flex card from contracted health plans can apply their funds toward the purchase of OTC Hearing Aids.

    • Yes! HCS offers 12-month interest-free financing for qualified applicants through CareCredit. Please contact HCS for more information on this process.

    • Members from contracted health plans receive a comprehensive hearing exam and hearing aid consultation at no charge through HCS. Please contact HCS to schedule an appointment.