Oticon introduced its own e-health service, the Oticon RemoteCare. RemoteCare will enable hearing healthcare professionals to use their computers to conduct fitting follow-up appointments with patients using the Oticon app on their cell phones. Patients facing time or travel constraints will thus be able to schedule online, face-to-face sessions with their hearing healthcare professionals to address questions about their new hearing aids. Hearing healthcare professionals will be able to better serve their patients and maintain closer personal relationships with them, ensuring they get the care they need.
“Oticon RemoteCare will put our hearing care partners at the front of the movement to e-health in hearing care,” explained Ole Asboe Jørgensen, President, Oticon Brand, Global. “Following hearing aid fittings in the office, Oticon RemoteCare makes it more convenient for patients to connect with their hearing care professional by moving follow-up meetings to face-to-face online sessions. Hearing care professionals save time to care for more patients and increase their patient base geographically by reducing the need for patients to travel for follow-up care.”
Oticon has already launched a pilot program, and expects a full launch of RemoteCare later in 2018.