HCS Response to COVID-19

To our Hearing Care Solutions patients and partners-   We value your health above all else. HCS is working to do our part to protect the well-being of our patients, health plan partners, providers and employees as we learn more about COVID-19.   COVID-19 is thought to spread mainly from person-to-person contact. Therefore, HCS has…

An exchange or a return?

Exchange When a patient is not happy with their hearing aid(s), or is needing to move from one type of model or style to better suit their hearing needs, this is called an exchange. In this case, the original set of hearing aid(s) would need to be returned back to the manufacturer by the provider…