The office personnel and the audiologist (Hearing Science of Arcadia) were fantastic, courteous, knowledgeable, helpful, and very patient with my 90 year old father. Oh my gosh I wanted to take home to help my dad she was so great. She took time to explain the differences and how the technology workedâ€¦went into detail about what my dad needed. She was great. Â I appreciate the fact that you (HCS) were able to deal with me as the son instead of insisting only my father could be contacted. It really made the whole process so effortless. Thank you so much.